Terms of service
VITBLISS PHILIPPINES
These Terms and Conditions govern all use of vitbliss.ph and all purchases made from VITBLISS Philippines. By accessing the website or placing an order, you agree to these Terms.
1. General Terms
1.1 These Terms apply to all orders placed through VITBLISS Philippines.
1.2 By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
1.3 We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page.
1.4 If any part of these Terms is found invalid, the remaining provisions will remain valid and enforceable.
2. Orders and Agreement
2.1 All product listings are invitations to place an order and are subject to availability.
2.2 We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraud.
2.3 An order is confirmed once payment is received and an order confirmation email is sent.
2.4 Product information, images, and descriptions are provided as accurately as possible, but minor variations may occur.
3. Pricing and Payments
3.1 All prices are listed in Philippine Peso (PHP), unless otherwise stated.
3.2 Prices are subject to change without prior notice.
3.3 Accepted payment methods may include credit/debit cards, e-wallets, bank transfer, and other methods shown at checkout.
3.4 Full payment is required before order processing and shipment.
4. Shipping and Delivery
4.1 Orders are processed after successful payment.
4.2 Estimated delivery time within the Philippines is 5-7 business days, depending on location and courier.
4.3 Delivery times are estimates only and may be affected by holidays, weather, or logistics delays.
4.4 We work with third-party courier partners such as local logistics providers.
4.5 Once shipped, customers will receive a tracking number via email or SMS.
5. Returns and Refunds
5.1 Due to the nature of personalized and consumable products, we do not accept returns for opened or used items.
5.2 Customers must inspect orders upon receipt.
5.3 If you receive a damaged, defective, or incorrect item, you must report it within 5 days of delivery.
5.4 Requests must include order details and photo evidence.
5.5 Approved claims may be eligible for replacement or refund.
5.6 Refunds (if applicable) will be processed using the original payment method.
6. Subscription Services
6.1 Some products may be delivered on a subscription basis.
6.2 Subscriptions are billed on a recurring schedule as stated at checkout.
6.3 Customers may cancel or modify subscriptions before the next billing cycle through their account or by contacting support.
7. Customer Responsibilities
7.1 Customers must provide accurate shipping and contact information.
7.2 We are not responsible for delays or failed deliveries due to incorrect details provided by the customer.
8. Limitation of Liability
8.1 We are not liable for indirect, incidental, or consequential damages arising from product use.
8.2 Our liability is limited to the value of the purchased product.
8.3 Customers are responsible for ensuring products are suitable for their personal use.
8.4 Our products are not intended to diagnose, treat, cure, or prevent any disease.
9. Privacy Policy
9.1 We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
9.2 Personal data is used only for order processing, delivery, customer support, and service improvement.
9.3 We do not sell personal data. Data may be shared only with payment processors and logistics partners as necessary.
10. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our control, including natural disasters, pandemics, government actions, or courier disruptions.
11. Governing Law
These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the jurisdiction of Philippine courts.
12. Contact Information
For questions or concerns, please contact:
https://vitbliss.ph/